Some Help With

Get some Help, for free!

What is the ad.trace and ad_svc.trace file for?

Both `ad.trace` and `ad_svc.trace` are log/trace files used to submit bug reports to the AnyDesk hub.

Configure my firewall to work with AnyDesk

In certain cases, you need to configure your firewall to allow AnyDesk to work well.

Wanted to see how many times I connected to someones desktop

This is a premium feature, so you need a license and access credentials to my.anydesk.com

How to install anydesk

Here's how to install AnyDesk on Windows:

How do I check the history of connections on AnyDesk? Paid version

This is a premium feature, so you need a license and access credentials to my.anydesk.com

How do I check the history of connections on AnyDesk?

A cloud connection log is available to paid versions of AnyDesk

How do I set up unattended access in AnyDesk?

Please keep in mind, to enable unattended access, AnyDesk has to be installed (not portable mode).

What is it and how do I set up AnyDesk's two-factor authentication?

Two-factor authentication or 2FA is a security feature of AnyDesk that allows adding an extra layer of security to unattended access by requesting an additional dynamic key alongside the access password.

How to uninstall AnyDesk

AnyDesk is a popular remote access tool that allows users to connect to other devices remotely and work on them as if they were physically present. However, in certain situations, you may want to uninstall AnyDesk from your system. Whether it's to switch to a different solution, free up space on your device, or for any other reason, I will guide you through the steps to effectively uninstall AnyDesk on different operating systems.

AnyDesk: How to Unlock Security Settings

In some cases, you will need to modify AnyDesk's security settings, for instance, to manage unattended access, activate 2FA, define access control lists, etc.