Troubleshooting AnyDesk Custom Client Updates: Resolving 'This Version Cannot Be Updated' Issues

In AnyDesk, updating custom clients through central management can pose certain challenges that we aim to clarify. If you encounter the warning message stating “This version cannot be updated. Redesign to apply changes,” it can be frustrating, but there are several key points to consider.

First, ensure that central management is properly enabled. You can verify this from the Security section of your AnyDesk account. Central management must be configured to work with dynamic builds, which is essential for facilitating smooth updates.

Once you’ve confirmed that central management is active, make sure you’re working with a dynamic version. To do this, log in to my.anydesk and check your client’s settings. If a static build is being used, it is likely that updating to the new version will not be permitted without redesigning the client.

If issues persist, we recommend contacting AnyDesk support directly, as they can provide you with specific assistance related to your situation. Updating through central management should be a seamless process, and support will be able to guide you in the right direction.