Troubleshooting AnyDesk Connection Issues: What to Do If You Can't Access Your Sessions

Recently, some AnyDesk users reported difficulties accessing their sessions starting from 6:38 PM, local time, on January 29, 2026. Such interruptions can be frustrating, especially for those who rely on AnyDesk for remote support or collaboration on important projects.

We want to assure you that the AnyDesk team is aware of the situation and is diligently working to resolve any inconveniences. Often, these issues may arise due to server updates, scheduled maintenance, or temporary connectivity disruptions.

If you’re experiencing connection problems, we suggest trying the following actions:

1. Check your Internet Connection: Ensure that your network connection is functioning properly and that there are no issues with your Internet Service Provider.
2. Restart AnyDesk: Sometimes, closing and reopening the application can help reset the connection.
3. Visit the AnyDesk Status Page: Regular updates regarding service availability are posted here, making it a good idea to check for recent information.
4. Technical Support: If the issue persists, do not hesitate to reach out to AnyDesk’s technical support, who can assist you with specific solutions tailored to your situation.

We appreciate your patience as we work to restore the service. Your trust in AnyDesk is invaluable to us, and we are committed to providing a reliable and efficient remote access platform.