How to Successfully Renew Your License Without Purchasing a New One: A Step-by-Step Guide

Renewing a license can be a straightforward process if approached correctly. This article addresses a common issue: renewing with a new license, which means purchasing a new license or service when the intention was simply to renew an existing one.

Renewal Process

To renew your license, simply reach out to us. We will verify the conditions, update the offer in case you wish to expand or reduce capacities, and guide you through the payment process.

Since your service is already operational, there shouldn’t be any special requirements as long as you renew before the expiration date.

If you need to renew an expired license or service, please contact us to explore available options. Have your contract number or original purchase invoice ready to expedite the process.

What to Do if I Purchased a New License Instead of Renewing?

In most cases, you will need to reconfigure everything in your new account and potentially redeploy on your devices.

⚠️ Tip for Partners

When a client requests a quotation, be sure to ask whether it pertains to a renewal. Explain the consequences of failing to renew correctly to avoid complications.

⚠️ Tip for End Customers

Always seek advice from an authorized partner. Reach out to us if you have any questions.

Contact and Support

If, after reading this article, you still have questions or concerns about the renewal process with a new license, please do not hesitate to contact our support team. We are here to assist you and ensure that your renewal process is as smooth as possible.