How to Fix 'Waiting for Image' Issue in AnyDesk: Troubleshooting Tips

If you encounter the “Waiting for Image” message in AnyDesk for an extended period, you’re not alone. This issue has been reported by numerous users, and here we provide some effective solutions to help you resolve it.

1. Check Your Internet Connection: One of the most common causes of this problem is an unstable or slow internet connection. Ensure that you have a strong connection on both the device you are controlling and the one you are connecting to.

2. Update AnyDesk: Make sure you are using the latest version of AnyDesk. Updates often include bug fixes and performance improvements that can resolve many issues like this one. You can check for updates directly within the application.

3. Restart AnyDesk: Sometimes, simply restarting the application can resolve the problem. Completely close AnyDesk and reopen it to see if that helps.

4. Check Firewall and Antivirus Settings: Occasionally, your firewall or antivirus settings might be preventing AnyDesk from functioning correctly. Ensure that AnyDesk is allowed to pass through your firewall and is not being blocked by your antivirus software.

5. Contact Technical Support: If the problem persists after following these steps, it may be beneficial to reach out directly to AnyDesk’s technical support. They can provide you with more specific assistance to help resolve the issue.

Remember that having the right settings and ensuring that all permissions are in place is crucial for AnyDesk to function smoothly. We hope these solutions help you reconnect without any issues.