Configure AnyDesk with your MDM tool

This article explains how to deploy and configure AnyDesk in your organization using Mobile Device Management (MDM) tools like Microsoft Intune.

Supported platform packages

AnyDesk offers several deployment formats:

• Windows (.msi, custom client only)
• macOS (.pkg, custom client only)
• Android (Google Play)
• iOS (App Store)

🦉  Check Windows CLI installation guide and macOS CLI installation guide for references.

🚨 IMPORTANT

AnyDesk provides deployment packages (.msi for Windows, .pkg for macOS, Android via Google Play, and iOS via App Store), but we can’t support every third-party MDM tool. For specific deployment instructions, consult your MDM vendor or refer to our example scripts for Windows and macOS.

Configure via MDM for macOS

To configure AnyDesk (version 6.4+) via MDM, you must upload a .mobileconfig XML profile. The profile contains the following required elements:

• PayloadContent
• PayloadScope
• PayloadUUID
• PayloadDisplayName
• PayloadIdentifier
• PayloadType
• PayloadVersion

PayloadContent elements

Additional profile properties

Deploying the profile

This configuration can be deployed manually on each individual device or automatically deployed through the mobile device management tool.

Manually

via MDM

To deploy the profile on macOS device manually:

1. Copy the .mobileconfig file to each macOS device and install it.
2. In System Preferences > Profiles, confirm the unsigned/unverified configuration.

Changes take effect the next time the custom AnyDesk client launches on each device.

To deploy the profile on your enrolled macOS devices through your MDM tool:

1. Create a new macOS configuration profile.
2. Enter profile name (and optional description).
3. Upload the .mobileconfig file with the AnyDesk configuration (or create the XML within the MDM interface).
4. Assign to target users, groups, or devices.
5. Save and deploy.

Depending on your MDM deployment settings, after a few minutes, the MDM profile should be deployed on all connected enrolled devices. You can verify the installation in System Preferences > Profiles.

Changes take effect the next time the custom AnyDesk client launches on each device.

Configure via MDM for Android

Mobile device management (MDM) tools with app restriction features can deploy a modified version of the standard AnyDesk application from the Google Play Store.

💡 NOTE

Configuring a custom AnyDesk client (APK) via MDM is not supported.

The standard AnyDesk client can be easily configured using the built-in Configuration Editor available in most MDM tools. To do so:

1. Add the AnyDesk app from the Google Play Store to your MDM.

2. For Managed Devices, create an app configuration policy.

3. The targeted application is the AnyDesk for Android app, you added in Step 1.

4. To customize the AnyDesk settings, use the built-in Configuration Editor/Designer. You can view a predefined list of available keys and values with descriptions:

   • If the keys starts with defaults.*, the user of the configured AnyDesk client can modify the settings.
   • If the keys starts with overrides.*, the user will not be able to change the settings.

5. Save.

Similar to macOS, once saved, the enrolled devices should automatically retrieve the configuration from the MDM solution and update the AnyDesk settings.

🚨 IMPORTANT

If you’re managing your AnyDesk application to connect to an AnyDesk On-Premises appliance server, the following keys are required:

• overrides.ad.license.register_key
• overrides.ad.anynet.boot_addrs
• overrides.ad.anynet.ca_certs

Configure via MDM for iOS

Starting with AnyDesk 5.5.0 for iOS, administrators can now configure the standard version of AnyDesk from the App Store using mobile device management (MDM) solutions.

Similar to Android, the standard AnyDesk client for iOS can be easily configured using the built-in Configuration Editor available in many MDM tools. To do so:

1. Add the AnyDesk for iOS application to your MDM solution.
2. For Managed Devices, create an Application Configuration Policy.
3. The targeted application will be the AnyDesk for iOS app you added in Step 1.
4. To customize the settings of the AnyDesk client, use the built-in Configuration Editor/Designer. A full list of available keys and their descriptions can be found in the table below.
5. Save.

The configuration can then be deployed to iOS devices via Profiles linked to your AnyDesk configuration or Apple Configurator 2. For more information on enrolling your devices, please contact your IT administrator or MDM vendor directly.

Configuration keys for iOS

You must assign a key type (either defaults or overrides) to the beginning of each Configuration key listed below.

• If the key starts with defaults, the option will be configured as specified, but the user of the configured AnyDesk client will still have the ability to modify the setting if they choose to.
  For example:
  defaults.ad.security.acl_enabled
• If the key starts with overrides, the user will not be able to change the setting in the configured AnyDesk client.
  For example:
  overrides.ad.discovery.hidden

The default values for the standard AnyDesk client are indicated in bold in the Value Possibilities column.

A security feature that lets you define which AnyDesk IDs or Aliases are allowed to connect to a device. All devices outside of your Access Control List are automatically blocked.