Manage license subscription

A license subscription allows you to use AnyDesk with an annual fee. Managing your subscription correctly ensures uninterrupted service and optimal cost-efficiency.

For Clients with a Partner or Reseller

If your AnyDesk license was acquired through an authorized partner, please contact them directly for all matters related to:

• Renewals and Billing
• Plan Upgrades
• Cancellations

They will handle the administrative process for you to ensure your account remains correctly configured.

Assisted Subscription Management

If you purchased directly and need to make changes to your subscription, we recommend contacting our Sales team. Consulting with an expert avoids common pitfalls in the management portal and ensures you always have the right amount of capacity for your team.

FAQ

How long does my contract last?

All AnyDesk license contracts are valid for 12 months with annual billing.

How do I cancel my subscription?

Whether you are a direct customer or work with a partner, cancellations must be requested at least 30 days before the renewal date. Please contact your vendor or our team to submit your request.

Can I upgrade my plan mid-term?

Yes. We recommend reaching out to your original vendor to process upgrades, ensuring a seamless transition without service interruptions.